Privacy Policy
Last Updated: September 29. 2023
This Privacy Policy (“Policy”) explains how FindWhoPays LLC D.B.A. Vouch 4 (“FindWhoPays,” “we,” “our” or “us”) collects, uses and discloses your personal information; the choices you have regarding our use of your personal information; and how to contact us regarding our privacy practices. This Policy applies to personal information we obtain about you through www.vouch4.com (the “Website”).
Please read this Policy carefully to understand our policies and practices regarding your personal information. If you do not agree with our policies and practices, please do not use our Website or provide us your personal information.
Information We Collect
Information You Provide
We collect certain personal information about you that you provide to us directly through the Website. For example, you may provide personal information when you contact us, register an account, become a subscriber, log in to your account, claim your listing, leave a review or comment on a blog or article.
Personal information you may submit through the Website includes the following:
- Account Information: When you register for an account, you provide us with the following personal information: name, email address, physical address and company name.
- Log-In Information: When you log in to your account, we collect your username and password.
- Subscription Information: When you purchase a subscription, we collect your payment information such as your payment card number, cardholder name, expiration date, authentication code and billing address.
- Purchase a Product or Service. When you purchase a product or service, we collect your payment information such as your payment card number, cardholder name, expiration date, authentication code and billing address.
- Listing Information: If you represent a business and you claim your profile on the Website, we collect your name, phone number and email address.
- Information You Provide Us: We collect personal information about you when you contact us through the Website, leave a review, post a picture or video, comment on a blog or article or otherwise provide information to us.
Some forms on our Website may require you to provide personal information to submit the form. You may choose not to provide personal information in those cases but this may prevent you from being able to use certain features of our Website.
Information We Collect Automatically
We may automatically collect certain information about you when you access or use our Website. The methods that may be used on our Website to automatically collect information include:
- Log Information: When your computer or mobile device contacts our web servers (for example, when you visit our Website), our web servers automatically collect usage information. Such usage information includes information about how our visitors use and navigate our Website and can include the number and frequency of visitors to each web page as well as the length of their stays, browser type, referrer data that identifies the web page visited prior and subsequent to visiting our Website and IP addresses.
- Cookies and Other Tracking Technologies: Cookies, web beacons and other tracking technologies (collectively, “tracking technologies”) may be used to collect information about your interactions with our Website. The information that tracking technologies may collect in connection with your use of our Website include IP address, device identifier, browser type, operating system, information about your use of the Website and data regarding network-connected hardware (e.g., computer or mobile device).
Brief descriptions of common tracking technologies are provided below:
- Cookies: A cookie is a small text file that is stored on your computer's hard drive or stored temporarily in your computer's memory. There are two kinds of cookies: those that are “session” oriented and those that are “persistent.” Session cookies make it easier for you to navigate our Website and expire when you close your browser. Persistent cookies remain longer and help in understanding how you use our Website and enhance your user experience. Cookies may remain on your hard drive for an extended period of time. Most web browsers accept cookies automatically. You can delete cookies manually or set your browser to automatically delete cookies on a predetermined schedule. If you use your browser's method of blocking or removing cookies, some but not all types of cookies may be deleted and/or blocked and as a result, some features and functionalities of our Website may not work. Please see “Your Choices” below for information on your choices related to tracking technologies.
- Flash Cookies: Adobe's Flash Player is used by many websites that offer video and other interactive content. By default, use of the Adobe Flash Player generates “flash cookies” (also known as “persistent identification elements” or “local shared objects”), which are data files that are placed on a device via the Adobe Flash plug-in and locally stored on the device other than in the browser. Browser settings won't control flash cookies. The Adobe Flash Player (and similar applications) use flash cookies to remember user settings, preferences and usage similar to the browser cookies referenced above. Please see “Your Choices” for information on your choices related to flash cookies.
- Web Beacons: Our web pages may contain a small graphic image called a web beacon, which is sometimes also called a “clear gif,” that allows us to monitor and collect certain limited information about our users, such as the type of browser requesting the web beacon, the IP address of the computer that the web beacon is sent to and the time the web beacon was viewed. Web beacons can be very small or invisible to the user, but, in general, any electronic image viewed as part of a web page can act as a web beacon. We may use web beacons to count visitors to our web pages or to monitor how our users navigate our Website. We may use web beacons to compile aggregate statistics about our Website.
Some information about your use of the Website and certain third-party services may be collected using tracking technologies across time and services, and used by us and third parties for purposes such as to associate different devices you use, and deliver relevant ads and/or other content to you on the Website and certain third-party services.
Information We Collect From Third Parties
We also may obtain information about you or your business from other sources, including service providers and third-party services. Such data will be treated in accordance with this Privacy Policy. We are not responsible or liable for the accuracy of the information provided by third parties or for third-party policies or practices.
How We Use Information
We may collect and use your information to provide the Website's functionality; register and manage your account; register and manage your subscription; communicate with you; process your payments; provide you with the products and services you request; enable us to publish your reviews, photos, videos and other content; improve our Website by understanding who is visiting the Website, analyzing how our Website is being accessed and used and improving the Website's functionality; personalize your experience; conduct market research; provide feedback to third-party businesses that are listed on the Website; display advertising; promote the Website, maintain the security of the Website by detecting security incidents, protecting against fraudulent and illegal activity and enforcing our terms of service; comply with our legal obligations; and carry out our legal rights including establishing, exercising or defending legal claims.
How We Share Information
We may share your information in the following circumstances:
- With your consent or at your direction.
- With service providers. We may engage third parties to perform services on our behalf, such as service providers providing services related to marketing, website analytics and data storage. For example, we may share your advertising identifiers with service providers that help us facilitate FindWhoPay's advertising programs and measure and report their effectiveness.
- With advertisers. We sometimes collect and share information about your interests with advertising networks. We also may share audience segments and other information with third parties that use that information for tailored advertising to you.
If we believe such disclosure is necessary. For example,
- to comply with relevant laws or to respond to a subpoena, warrant or court order served on us;
- to respond to requests by government agencies, including law enforcement authorities;
- if we believe your actions are inconsistent with our terms of service and applicable terms or policies;
- to protect the rights, property, reputation, life, health, security or safety of FindWhoPays, its employees, the Website and its users or any third party; or
- for the establishment of defenses or claims in any legal action or dispute involving FindWhoPays or any of its officers, directors, employees, agents, contractors or partners.
In the event we sell, transfer or assign all or a portion of our business or assets (e.g., further to a sale, merger, consolidation, change of control, reorganization, bankruptcy or any other business transaction, including negotiation and due diligence of such transactions), we reserve the right to disclose any information we collect about you or from you. You acknowledge that such transfers may occur and are permitted by and subject to this Policy.
Information You Publicly Disclose
Your contributions to the Website are intended for public consumption and are therefore viewable by the public. This means reviews, photos, videos or comments to blogs or articles that you post will be viewable by the public. When you post reviews, videos or comments to bogs or articles, your profile name will be viewable by the public. If your business is listed on the Website, information about your business will also be public. Notwithstanding anything to the contrary, unless otherwise explicitly agreed by us, personal information publicly available is not subject to our usage or sharing limitations, or other obligations, under this Privacy Policy or otherwise, and may be used and shared by us and third parties to the fullest extent not prohibited by applicable law. We encourage you to exercise caution when making decisions about what you disclose in such public areas.
Social Features
Certain functionalities on our Website permit interactions that you initiate between the Website and third-party services, such as social networks (“Social Features”). Examples of Social Features include features enabling you to “like” or “share” our content. If you use Social Features, and potentially other third-party services, information you post or provide access to may be publicly displayed by the third-party service you use. Also, both FindWhoPays and the third party may have access to certain information about you and your use of the Website and the third-party service.
Analytics
We may use analytics services, such as Google Analytics, Hubspot, WordPress and WooCommerce, which use cookies and other tracking technologies to collect information to analyze Website users and how they use our Website. For more information on Google's privacy practices for Google Analytics, please visit https://support.google.com/analytics/answer/6004245. You may prevent Google Analytics from recognizing you on our Website by deleting or disabling cookies from our Website. For more information, see “Your Choices” below.
Advertising
We may engage and work with service providers and other third parties to serve advertisements on the Website and/or on third-party services. Some of these ads may be tailored to your interests based on your browsing of the Website and elsewhere on the internet, sometimes referred to as “interest-based advertising” and “online behavioral advertising,” which may include sending you an ad on a third party service after you have left the Website (i.e., “retargeting”).
Security
We take precautions — including administrative, technical, and physical measures — to safeguard your personal information against loss, theft and misuse, as well as unauthorized access, disclosure, alteration and destruction. Although we use reasonable efforts to safeguard personal information, we cannot guarantee the absolute security of personal information obtained or stored electronically.
Links to Third-Party Websites and Services
Our Website contains links to other websites or services that are not controlled by us, including links to third-party businesses. These links are provided for your convenience and information. We are not responsible for any third party's data collection or privacy practices, and we have no control over what information third parties track or collect on their websites or services. Any access to and use of such linked websites or services is not governed by this Policy but instead is governed by the privacy policies of those third-party websites or services. We encourage you to review the privacy policies or notices posted on these third-party websites or services for further information.
Children
Our Website is not directed towards children under 13 years of age nor do we knowingly collect information from children under 13 years of age. If you are under 13 years of age, please do not submit any personal information to us on the Website.
Your Choices
Unsubscribe from Email Alerts
Should you receive a promotional email from us, you may unsubscribe from receiving additional promotional emails by following the unsubscribe instructions in the emails we send. Additionally you may send us a message requesting to unsubscribe by contacting us at [email protected]. Please note that even if you opt-out of receiving promotional emails, we may continue to send you other email communications.
Changing or Deleting Your Account
If you have an account with us, you may make changes to your personal information by logging in to your account and making changes there. You may also delete your account by logging into your account and making changes there.
Ability to Opt-Out of Tracking Technologies
Regular cookies generally may be disabled or removed using tools available as part of most commercial browsers and in some instances blocked in the future by selecting certain settings. The choices available, and the mechanism used, will vary from browser to browser. Such browser settings are typically found in the “options,” “tools” or “preferences” menu. You may also consult the browser's “help” menu. You can learn more about cookies and how to block cookies on different types of browsers by visiting https://allaboutcookies.org/.
Also, tools from commercial browsers may not be effective with regard to Flash cookies (also known as locally shared objects), HTML5 cookies or other tracking technologies. For information on disabling Flash cookies, visit https://helpx.adobe.com/flashplayer/kb/disable-local-shared-objects-flash.html.
Please be aware that if you disable or remove these technologies, some parts of our Website may not work and when you revisit our Website, your ability to limit browser-based tracking technologies is subject to your browser settings and limitations.
Do Not Track
Your browser settings may also allow you to transmit a “Do Not Track” signal, which is a privacy preference, when you visit various websites. Like many websites, our Website is not designed to respond to “Do Not Track” signals received from browsers. To learn more about “Do Not Track” signals, you may wish to visit https://allaboutdnt.com/.
Ability to Opt-Out of Analytics
In addition to your choices above regarding tracking technologies, you may exercise choices regarding the use of cookies from Google Analytics by visiting https://tools.google.com/dlpage/gaoptout.
Ability to Opt-Out of Interest-Based Advertising
You can generally opt-out of receiving targeted ads from third-party advertisers and ad networks who are members of the Network Advertising Initiative (NAI) by visiting http://optout.networkadvertising.org/. You may also opt-out of receiving targeted advertisements from other companies that perform interest-based advertising services via the Digital Advertising Alliance (DAA) site at http://optout.aboutads.info/. Please note that when using the ad industry opt-out tools described above you may need to execute opt-outs for each browser or device that you use. Opting out of interest-based advertising does not mean you will no longer see advertising online but it does mean that the companies from which you opt-out will no longer show ads that have been tailored to your interests.
Changes to Our Policy
We may make changes to this Policy at any time. When we make changes to this Policy, we will revise the “Last Updated Date” at the top of this Policy. If the changes are material, we will endeavor to notify you in advance of such changes taking place. If you object to any modification, your sole recourse is to notify us that you do not agree and stop using the Website and providing us with your personal information.
Contact Us
If you have any questions regarding our Privacy Policy, you may contact:
FindWhoPays LLC D.B.A. Vouch 4
Email: [email protected]